Wassup Wit Dat!

Happiness Not A Requirement

February 16th, 2010

Stereotype or not - we all seen it, experienced it and wondered why it has to be like that.

I'm just guesstimating big time hea but it's gotta be like 95% of da jobs in da real world must be "customer service" related where you deal with customers or coworkers in person - so why/how is it dat we get no service more than good service?

Let me rephrase dat.... why is it dat we get sad service, literally.

Last week I had to get my drivers license renewed since it was set to expire in 17 hours da day of. So aftah dropping off Da Wife at work, I headed down to Fort Street Mall Satellite City Hall. I got there about 10 mins aftah it opened at 7:45am and noticed three people who just arrived before me at da forms counter.

Let me give you da layout of da "office" before I go any further.

There are CHOKE signs everywea but da one most abundent is, "Fill out forms BEFORE approaching the counter" or something li'dat. There are three "areas" to stand in line: 1) driver license renewal (dunno wat else), 2) car registration (dunno wat else) and 3) water bill payment (dunno wat else). There were three staff with a fourth to come. Two were busy "setting up" and handling da driver license side on da far left, one was sitting at his "station" on da far right and one had appeared to come in late. Da area is also sectioned off with those nylon rope/tape thingys directing you to the sections while also forming a clear line to stand in while filling out da forms.

Let's continue.

Once I read da signs I caught da hint dat it was self-service before "real-service" and figgah'd out dat they must run into da same questions everyday and to help streamline, they put up signs everywea to alleviate their own headaches of repeating things throughout da day, everyday. Aftah reading around, I found da appropriate form and looked for a pen. Da counter had enough room for five people, unfortunatly there were only three pens and it was going to take awhile filling out da forms so I walked to da far right counter and asked the lone workah if I could use a pen. He gave me shmall kine stink eye like I was bothering him and he smartly replied,

WORKAH:     "There's pen's on the counter."
BL:     *looking back left towards da counter, DUH! said wit da inner BL voice of course*   "Uh, yes there is but there's only three and all three are being used. Can I use this one?" 
WORKAH:     *looing a bit agitated gave a half-a$$ nod*

I scootched ovah to da very edge of da water bill counter as to not "bother" da lone workah sitting as two people walked in waiting for da registration counter to "open". Aftah completing just a few sections, da water bill counter person appeared and told me to move. Yeah, TOLD me to move. There was no one waiting to pay a water bill, I wasn't blocking da water bill "window" and heaven forbid I use "her" pen.

BL:    "He said it was ok to use the pen."
2nd WORKAH:     "There's pens on the counter."
BL:     *looking back left towards da counter saying something I can't say hea... wit da inner BL voice of course*   "There are three pens, three people are using them.... nevah mind."

I should have recogmanoticed dat it wasn't going to be a pleasant time since da very moment I entered, everybody looked either mad or sad, not a smile, a grin - nada. They had da "I'm just here to do a job and deal with stupid people everyday" look although wen they talk to each oddah it's all smiles. They didn't "respect" da fact dat they're prime time in da service industry as ANYBODY working for da City - or da State - has one client and one client only, da taxpaying citizens. They speak sternly wit a monotone voice and display no compassion or understanding dat da lay kama'aina doesn't usually fill out forms regularly, yearly if at dat, and to expect someone entering a realm of "unknown" to be greeted wit borderline hostility is just plain uncool.

Wassap Wit Dat!

Tink about it. How often do you go to a Satellite City Hall or even a C&C office or a State Department of Watevah? I haven't filled out a driver license renewal in SIX YEARS! And between then and now, I can only remembah going to any office maybe three times total. I fully understand dat they have to deal with pupule people sometimes and so wat if we ask stupid questions, or don't know wat kine forms to fill out or da fact dat at times we have no idea wat to do... isn't dat wat City and State workahs are there to help us out with? To guide us through da painful and confusing process? It's not like we do it everyday!

3rd WORKAH:     "Thumb."
BL:     *inks thumb for fingerprinting*
3rd WORKAH:     "Is everything correct?"
BL:     *looks ovah info*   "Yes."
3rd WORKAH:     "Put your thumb on the pad (digital fingerprinting)...... Now stand there."   
BL:     *knows wea to stand cause watched da person before do it, oddahwise there are no "Stand here" signs.*      :roll: 
3rd WORKAH:     "Make sure everything is correct, sign and wait on the side."   
BL:     *looks good, now we wait*...........................................  
3rd WORKAH:     *calls my name and looks ovah my driver license* 
BL:     *wondering if my pic is "nice"*

As I'm about to leave.........
3rd WORKAH:     *in a sheepish, happy tone with a smirky smile*   "Happy birthday."

      

There's hope yet.    😉 

 

DA PIDGIN WORD OF DA DAY! -
(as quoted from Da Kine Dictionary &/or Pidgin To Da Max… wit a Braddah Lance twist)

BODDAH YOU
(bah duh you)

Haole Translation: Sarcasticly said questioning if it "bothers you" and if you want to start, or do, something about it. Also another way of saying 'get lost'.
More commonly said harshly or even jokingly, "Why, boddah you?"

Sentence: “Excuse me, can you put out your cigarette?”
"Why, boddah you?!?"

Sentence: “Eh, I no can understand dat kine.”
"No boddah me, why-boddah you?"

 

 

Braddah Lance Kwon

Posted in WWD! | 70 Comments »

70 Responses to “Happiness Not A Requirement”

  1. bB:

    i had to renew my license recently too. but, i was lucky never have too much people a head of me.

    i was kind of shock when the lady told me was $40 for the renewal. i heard on oahu it's $24. i guess maui county gotta make money some how. lucky i had cash cause they don't take credit card.

    the kicker was a few days later i was looking at my weight for some reason and the lady made a mistake. i was more heavy then what i put on the paper. on the bright side, i guess i can tell people that i lost some weight. 😆


  2. Braddah Lance:

    hawaiiobsessed:
    staying tuned..... hurry up! :>)

    Easy there grasshoppah. 😀
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    bB:
    i was kind of shock when the lady told me was $40 for the renewal. i heard on oahu it's $24. i guess maui county gotta make money some how. lucky i had cash cause they don't take credit card.

    😯 Dat's like 70% more! 😯 I guess Maui is no ka oi. 😛

    the kicker was a few days later i was looking at my weight for some reason and the lady made a mistake. i was more heavy then what i put on the paper.

    Sadly I keep my old ones and each renewal dat's da only numbah dat has grown. 🙁

    Good to hear from ya again!


  3. just me:

    I must say... do you just complain about everything? Your blog title is wassupwithdat so I guess you get paid for complaining about every little thing huh? Just because you had a bad experience that one time doesn't mean you have to bad mouth the place... Me personally I like going to Fort Street because the lines are short and the workers are fast there. I think they are friendlier and the wait is shorter than Kalihi.


  4. Braddah Lance:

    just me:
    I must say... do you just complain about everything?

    Well..... just about, who doesn't? Da only difference is dat I try to "complain" about things dat shouldn't be da way they are because it's "wrong". I don't complain just to complain...... wait, who's complaining? It's "observations". 😉 And it's "funny" observations at dat!

    Your blog title is wassupwithdat so I guess you get paid for complaining about every little thing huh?

    Well it's actually Wassap Wit Dat! but I no like complain about you not even getting da title right. And no, I don't get paid to blog but I no like complain dat you nevah even like take da time to find out wat kine of blog dis is in da first place before going off. Plus, in case you nevah notice, EVERY blog has their own "theme" - WWD! just happens to point out life's observations in a "different" light.

    Just because you had a bad experience that one time doesn't mean you have to bad mouth the place

    Bad mouth da place? Whoa...... you should see wen I'm really pissed/disappointed then! 😆 So which is it? Bad mouthing or complaining? Because there is a diffence between da two.

    If dat was bad mouthing - describing in words an "experience" - hmmm, I guess nobody can say nothing about anything then yeah bumbye everybody bad mouthing everything.

    Me personally I like going to Fort Street because the lines are short and the workers are fast there. I think they are friendlier and the wait is shorter than Kalihi.

    Look who's bad mouthing Kalihi? :roll:

    Mahalo for taking da time to drop in though and I sincerely do appreciate you expressing and sharing your mana'o! At least you got da "balls" to do post..... even though it's "just me". Hope you'll continue to read and post so you'll see dat WWD! is actually a "fun" blog wea everyone malama and aloha each oddah.

    WWD! offers a TON more than "complaining". 😉


  5. Braddah Lance:

    To da WWD! faithful,

    I seem to be having some technical difficulties posting anoddah blog and my "techies" are trying to fix da problem....... but I not complaining about dat. 😉


  6. Kage:

    BL- you betta not complain.... bumby you going get it....hahaha


  7. BananaFysh:

    Conspiracy? 😉


  8. 2B:

    Eh BL broke da computah WWD!!?!!?


  9. sally:

    Well since it's still on this topic.... I just got back from Hi Kai Sat City Hall to renew my expired license (that 2-week long party was just too distracting) and it was a nice experience. I highly reccomend going there.


  10. LRob:

    CONFIRMED!!! Hawai Kai is the place to go. Lets give props to all the workers at Hawaii Kai satellite city hall. Keep up the good work!

    Now if only BL can get his computah fo work!


  11. sally:

    I think it helps that they get to look out into a really nice garden and not slabs of gray concrete.
    ohmmmmm...... li'dat.


  12. Braddah Lance:

    Technical difficulties still persist. Please stay tuned for the following message:

    Happy Feel Good Friday Everybodies!!!

    Kage:
    BL- you betta not complain.... bumby you going get it....hahaha

    And has dat evah stopped me before? 😆
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    BananaFysh:
    Conspiracy?

    C-O-N-spiracy is right!
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    2B:
    Eh BL broke da computah WWD!!?!!?

    Computah fine.... da program isn't. :roll: Da IMPORTANT buttons no like show up so no can do nothing and of course, it's just WWD!'s blog. 😡
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    sally:
    Well since it's still on this topic.... I just got back from Hi Kai Sat City Hall to renew my expired license (that 2-week long party was just too distracting) and it was a nice experience. I highly reccomend going there.

    I wondah if they evah won Location of Da Year or something li'dat.
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    LRob:
    Now if only BL can get his computah fo work!

    Well I didn't "break" it. Maybe I'm being moderated?......... WWD!
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    sally:
    I think it helps that they get to look out into a really nice garden and not slabs of gray concrete.

    Yeah, dat'll help a lot. Do they have fish too?


  13. aokami:

    The "Aloha" State, or so it is said. What do you think has caused such a decline in many of the values we once held so dear? After all, peeps from Hawaii always have a sense of pride, coming/born and raised/living here. Yet the "Aloha" is frequently omitted from actions and speech. Perhaps Aloha is now a faucet that we turn on and off....sigh...


  14. Ocean Lover:

    @ aokami - "Modern Society" has caused the decline in many of the values that we once held so dear. The "ainokea attitude" is rampant in the younger generation.

    I just get so "irras" looking at all the graffitti on buildings. When we grew up 35 or so years ago 😉 we never even considered doing that and it was no ways near as prevalent as it is today. I don't even recall seeing homeless people growing up yet today if this problem isn't addressed HOMELESSNESS will kill the tourism that Hawaii predominately relies on in order to survive.

    Just last weekend I was helping with a Boy Scout Eagle project and there was a sign-in sheet. There was a scout's sister in front of me and while the two of us WAITED IN LINE this other FAT SCOUT (purposely described as such so if he reads dis he sees HIMSELF) CUTS IN LINE FROM THE SIDE! I yell at him "Hey.....you CUTTER!" and this FAT SCOUT just ignores me and the girl. He fills out his name on the sheet and I once again yell at him "Eh, you CUT in front of us" and he just kept going on his merry way not acknowledging an "elder".

    I worry bout the next generation........... 🙁

    OL


  15. M:

    Happy FGF to everyone! 🙂


  16. just me:

    Maybe everyone is grumpy and everything now because of furlough's. I bet if there wasn't furlough's happening or talk of it then everything would be ok.


  17. sally:

    @OL: Not nice to cut. CUTTER CUTTER!!! I would be so shame.

    Happy FGF to all of you!!!


  18. Braddah Lance:

    aokami:
    The "Aloha" State, or so it is said. What do you think has caused such a decline in many of the values we once held so dear?

    Definitely stay tuned!
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    Ocean Lover:
    I yell at him "Hey.....you CUTTER!" and this FAT SCOUT just ignores me and the girl. He fills out his name on the sheet and I once again yell at him "Eh, you CUT in front of us" and he just kept going on his merry way not acknowledging an "elder".

    Ai-goo.... and dis was at a Boy Scouts event?! Wassap Wit Dat! BIG TIME!
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    just me:
    Maybe everyone is grumpy and everything now because of furlough's. I bet if there wasn't furlough's happening or talk of it then everything would be ok.

    Hmmm, personally it's been pretty "bad" before dat so I no tink we can "blame" it on dat although there is no doubt dat it contributes.... but dis was at a City & County office, not a State office. C&C no mo' furloughs yet, right?
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    sally:
    @OL: Not nice to cut. CUTTER CUTTER!!! I would be so shame.

    Obviously da momona scout nevah have shame..... nor integrity - how can be one Scout without integrity?


  19. just me:

    bl: they gonna have starting july the next fiscal year


  20. Braddah Lance:

    just me:
    bl: they gonna have starting july the next fiscal year

    So I've heard..... I guess it's a good thing I got my licensed renewed already then huh? 😆


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