Quick Question

January 15th, 2013
By

For a followup blog.........

How do you define "customer service"?








Posted in WWD! | 8 Comments »

8 Responses to “Quick Question”

  1. M:

    First!


  2. M:

    Customer Service

    Greet me with a smile
    Helped me right away
    Ask me if I need help
    Ask me if I found what I was looking for
    Ask me if I have any questions
    Fill my glass of water without me asking
    Ask me how was my meal
    Ask me if everything is okay
    Ask me if there's anything else
    Says Thank you


  3. BowlingBuddy:

    Being very helpful in a very friendly manner.


  4. Kage:

    Greet with a smile.
    Eye contact.
    Show interest in being there to help.
    Asking if I need assistance if I look lost.
    Asking if I found everything and if I have any questions.
    Telling me my total in a clear tone.
    Counting back my change and saying a sincere thank you.


  5. wafan:

    In addition to what everyone said so far . . .

    Know the product
    Prompt and polite
    If you do not know then find out
    Leave me alone to think without interruption
    Sincerity
    Body language
    Vocal inflection
    No fidgeting
    Speak up and enunciate
    Remember we help to pay your bills


  6. 9thIslandGirl:

    If you're talking story with a friend or coworker, you stop and do your job when I'm standing in front of you. You smile, greet me courteously and know your job. You end with a thank you.


  7. M:

    Guud morning BL!
    Brrrrr it's cold this morning.


  8. Annoddah Dave:

    BL: Sincerity in wanting to help another.