Author Archive

Sweat Shop People

July 28th, 2015
By



If you've nevah been inside Fisher Hawaii in Kakaako, you don't know wat 'real' shopping is.

First, it's a warehouse with no windows, no a/c and no circulation oddah than a few fans placed at certain locations to help spread da sweltering heat infused with bodily odors dat no one should bear.

Especially during da back to school rush, there are hoards of people with keiki of all ages grabbing all kine school supplies and you see all walks of life checking off their list while tolerating da intolerable sauna of da warehouse. It's actually quite a spectacle and I am amazed dat either OSHA or da Department of Labor hasn't been called in cause I cannot imagine how one can work in conditions like dat all day being dat they are not classified as manual labor.

And garantee dat there must be some sort of animosity between da ONLY two areas dat actually have a/c: da upstairs office and da office furniture showroom. Da holiday office party conversation must be da same every year wea one side will 'comment' about da conditions and da oddah side just tries to empathize. :shock:

Standing in line is definitely no joke either. If there was an area to have fans, it should be there most certainly during da back to school rush as da lines absolutely do not move. And since there so many items being scanned one by one, it takes an extraordinary amount of time to complete a single transaction.

Yesterday, I went in to pick up a one item and stood in line. Dis (FOB) wahine decided to literally b!t#h da whole time about both da heat and da lines.

(Turns around to me) "Can you believe this? This is just like Vegas."
I just nod.
(Turns around again) "We're not even moving. How come we're not even moving?!"
I politely ignore staring blankly at da bathroom.
(Turns around again) "They really should do something."
I stare at da gazillion pen refills.
She then begins to mutter to herself, "What is this?" (picks up a backpack and just puts it on a rack on da side obviously not where it came from)
Then she removes da label maker from her cart and balances it on da hooks holding da pen refills cause she's questioning why she picked it up.
She then flags down a passing employee, "Why don't you have another line open? These lines aren't moving. This is ridiculous. This heat is killing me!"

Da employee who must have heard dat a million times just had a blank look on his face with no real answer but "I'll check with someone."

I kinda laughed inside and while you know da punch line, all three of us at dat moment just had our own interpretation of 'Wassup Wit Dat!'. :lol:

She was more unbearable than da heat so I was just going to return da lone item I picked up and come back later and thought I'd ask a passing employee if there were oddah registers. He escorted me to da one in da back wea there was only one oddah person in line as if it was a 'secret register' and it even had a water dispenser too! Totally scored!

Wassup Wit Dat! :lol:








Posted in WWD! | 12 Comments »

No Make Sense... At Least To Me (Pau)

July 25th, 2015
By



Continued....

Once I get da credit card statement and confirming no credits were given I did wat anyone else would have, I called my credit card company.

Aftah a lengthy discussion with them (trust me, da blog isn't long enough to talk about dat) they said they would send ovah forms for me to fill out and return in a few days. A week goes by, a'ole. Anoddah week goes by, a'ole. Then I get a letter that they are going to disregard my dispute because they nevah get a response from me.

Is dis deja vu or something? I immediately call them on da phone and tell them dat I nevah received da forms. Aftah re-explaining da whole situation, he said he'd resend those forms and make a 'note' not to cancel da dispute. I also made surah to add da additional charges dat had come through aftah da inital dispute as well.

Now da fun begins.

I ask him if they'd be able to refuse future transactions from Baseball Express and he said 'matter of factly' dat since I provided them with my credit card information, they can do wat they wanted to. I began to 'argue' dat dat wasn't right. How can a vendor 'freely' make charges on my card if I am disputing charges from them? Is there no way to flag them for my account? Is there no way to 'protect' a consumer from dat?

Wassup Wit Dat!

He then suggested I get a new card to prevent da ONE vendor from making charges on my card in which I replied dat I have so many payment links connected to my card dat dat was an overwhelming inconvenience. He of course said there was nothing else he could do and really gave an attitude about it.

Of course, I wasn't too pleased with our interaction thus far so I clearly expressed my dissatisfaction and dat while I understood he was not a policy maker, I did mention to him dat if as a consumer, why is it extremely difficult for us to get 'protection' wen erroneous and possibly fraudulent charges can be freely made in such a carefree fashion? It is exactly how a person can steal your identity and dat you spend a lifetime trying to fix and defend while these crooks are laughing their okole to da bank.

He then was still kinda sassy and in which I had to put him straight. I calmly told him dat as a consumer, I would expect a financial institution (First Hawaiian Bank) to not only protect their customer but to provide (non)service without an attitude. I clearly stated dat I was expressing frustration at da situation especially since I had already reported it and it is still happening without a follow up from them in a timely manner. It was not directly about him and a person in his department (fraud)/situation should automatically realize wat da customer is going through since they are specific for these cases.

Surprisingly enough he calmed down and apologized a few times for da reminder of da call.

Now only if I could get a live person at Baseball Express to give a piece of my 'real' mind.








Be Back Shortly.....

July 23rd, 2015
By



I promise. :grin:








Posted in WWD! | 9 Comments »

No Make Sense... At Least To Me

July 20th, 2015
By



A few months ago I had placed an online order with Baseball Express. I normally do a few orders a year with them and have nevah had an issue with them.... until my luck ran out.

I had ordered a bunch of pants for da baseball team in da upcoming season and they had some in stock and the rest on back order with a SPECIFIC date of restock as it is a 'normal' item. Since I had ordered it early enough, I wasn't worried even with a little delay.

Da original deadline missed. I wait a week, a'ole. I email them, a'ole. I email them again, a'ole. I call them and put on hold for over 40 minutes (yeah, you read right, 40 and still no answer. I call aftah hours and leave a message and no call back.

Having da deadline date looming ovah head, I tried to cancel my order by going online and there isn't an option for dat so I emailed like crazy and tried calling again and on hold for 35 minutes and STILL nobody.

I then contacted da BBB to reach out and instead of Baseball Express contacting me (all information provided including order #, name, telephone, email, address etc) aftah, they reply back to da BBB saying I can either wait or cancel my order and to "contact them".

Wassup Wit Dat!

Wat da heck you think I was doing da last few weeks???

I was finally able to track down an order from a few years ago which had an actual person's email so I took a chance and emailed him. While he was in anoddah department, he said he'd help out. I finally was able to cancel da order (email confirmation) and guess wat? I started to get all da pants shipped out and they've been charging my card!

We're not talking da rest of da order but a pants here and there through at least a half a dozen shipments!

to be continued...........








Hang In There

July 17th, 2015
By



My apologies for da bursts of hiatus in hiding but with da demands of my new job, its been pretty rough trying to keep up with WWD! amongst trying to pull my weight at home (trust me, das a lot of weight - I have physical proof :lol: ), picking up side jobs for da t-shirt biz and trying to remembah my WWD! moments (wen da heck I going realize my phone get one voice recorder, 'pen' and note taking software dat I thought was supah cool wen I bought it but have yet to realize da full potential?? - Wassup Wit Dat!).

And yes, I still do read each and every comment - Mahalos for those who take da time out of their day to add their two cents..... sometimes five. :grin:

But I wanted to express dat there are quite a few friends of mine dat are going through some pretty rough times both physically, emotionally and all ovah dat have it worse than me. I'm surah there must be at least one person you know of dat's going through some troubling times and I hope dat you can, if not be there for them, 'remind' them dat you are.

Personally, I get a lot of crap thrown at me from all angles but I've been hardened to take those blows and keep trucking on, some aren't built dat way. I hope you can recognize a friend who may be ill or going through a rough time right now and if you're able, set some time aside to lend an ear, run an errand or let them know you are there for him/her.

Sometimes we all just need to hear - and be reminded - dat da little things do mattah. Those little gestures, those little nudges, those little efforts mattah. It may not mean or feel like it means much at da moment but we're all human, it does. Keep in mind too dat while you may have 'gone through it', da way da oddah person is handling it may be 'same same but different different'.

Dis weekend, reach out to dat friend or family member and just say "Wassup, how you doin' today?". Sometimes das all it takes.

"How YOU doin' today?"








Posted in WWD! | 13 Comments »